Lync Web App is working fine, but occasionally I see the following events:

LS Data MCU - 41029 - Lost connection to the with Lync Web App
LS Data MCU - 41031 - Lost connection to all Lync Web App locations


This events fire twice, once for both internal and external.  Immediately after the last event, the following event fires indicating service is restored:

LS Data MCU - 41030 - Connection to the Lync Web App has been restored

This happens for internal and external.  Any ideas why this would happen?

Please try to restart the Lync Web Conferencing Service on Lync Front End Server.

Try to install the latest update for Lync Server.

Besides this error, we can't find anything wrong with Web App, or the FEs, so I'm not going to just restart the service.

The latest version is installed.

Hi Daniel,

Did you find solution for this issue?

Hi

Actually we have five FE servers with same configuration in our environment. But only 4 are generating the alert with event ID - 41029 and 41031.

We have tried restarting lync webconferencing services on all Lync Front end servers.

If updating the servers with latest updates is the resolution of the issue then all the servers should generate the alert as all are with same configuration.

Please find some alternate solution for the same.

Regards,

• Edited by satty thakkar 1 hour 27 minutes ago

Hi

Actually we have five FE servers with same configuration in our environment. But only 4 are generating the alert with event ID - 41029 and 41031.

We have tried restarting lync webconferencing services on all Lync Front end servers.

If updating the servers with latest updates is the resolution of the issue then all the servers should generate the alert as all are with same configuration.

Please find some alternate solution for the same.

Regards,

• Edited by Sarika Thakur Monday, February 02, 2015 10:20 AM

Hi

Actually we have five FE servers with same configuration in our environment. But only 4 are generating the alert with event ID - 41029 and 41031.

We have tried restarting lync webconferencing services on all Lync Front end servers.

If updating the servers with latest updates is the resolution of the issue then all the servers should generate the alert as all are with same configuration.

Please find some alternate solution for the same.

Regards,

• Edited by Sarika Thakur Monday, February 02, 2015 10:20 AM

Hi

Actually we have five FE servers with same configuration in our environment. But only 4 are generating the alert with event ID - 41029 and 41031.

We have tried restarting lync webconferencing services on all Lync Front end servers.

If updating the servers with latest updates is the resolution of the issue then all the servers should generate the alert as all are with same configuration.

Please find some alternate solution for the same.

Regards,

• Edited by satty thakkar Monday, February 02, 2015 10:20 AM

Anyone solved this issue ?